What We Offer

Our ICT Support Services include design, installation and commissioning of your Network infrustructure, setup, configuring, management and adminstration of your servers and systems including Real-time monitoring.

BCP: refers to plans about how a business should plan for continuing in case of a disaster. It’s a plan used by an organisation to the disruption of critical business processes, and depends on the contingency plan for restoration of critical systems.

As a most critical step in any network deployment or upgrade, we at DataBITS® provide you our client with the highest levels of expertise, with extensive experience in the planning and designing of your Network. Our network design and implementation services include: Network requirements gathering and specifications including user requirements. Detailed Network Analysis and design. Network Architecture recommendation. Device and Technology selection and recommendations. Future/Expansion Considerations. Licence coordination. Security issues

DRP: this refers to how the IT (Information Technology) should recover in case of disaster. Planning for Business Continuity and Disaster Recovery is not an ad-hoc or make do activity. It’s an activity that requires time and preparation, and we at DataBITS will systematically help you and your organisation plan in advance what needs to be done immediately after a disaster is declared to ensure that your key products and services continue to be delivered (technicality: at a predefined level). Among tasks we’ll perform include but not limited to the following: Business Impact Analysis: involves the classification of your information assets based on their criticality and sensitivity to your business processes (Business Dependency Assessment), identify risks which may impact these assets, and devise remedial measures. Establish escalation of the loss over time, identify minimum resources needed to recover, and prioritise the recovery of processes and supporting system. We’ll also help you plan how to recover from disaster situations based on Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO).

Our technical Team will work closely with your technology staff or business Management staff to assess your existing environment and applications, and determine the best path for the deployment and/or migrating your infrastructure to the cloud.

We formulate IT Policies, Standards and Procedures that are aligned to your enterprises’ business policies. Other governance services include: IT/IS Audits IT Risk Assessment Training.

Complexities in projects, lack of specialist, budgetary constraints, flexibility and agility are a few challenges in the difficulty arena of IT Project Management services. Managing a project inefficiently could result in customer dissatisfaction. DataBITS®’s team of experienced experts offer end to end services; we can execute and manage projects simultaneously. As a part of our offering, we design solutions that are safe, cost- effective, industrial compliant, and tailored around the client’s needs. Our project management services further takes the stress out of big or small IT changes, and our experienced team will be on hand to offer help and support throughout the process, starting from the planning phase right through to monitoring after implementation. Our flexible services are available on a consultative or full time basis depending on your requirements, budgetary constraints and timeliness. Bringing in extensive experience and various verticals, our managers will ensure that the job is done and help in overcoming challenges.